Kingdom Casino NZ Cookie Policy
This policy explains the cookies and similar technologies used at Kingdom Casino NZ, why we use them and how you can manage your choices. By continuing to use the site you agree to the cookie use set out below. Read it alongside our privacy policy, which covers how we handle personal data more broadly.
What is a cookie
A cookie is a small text file that a website saves on your device when you visit it. Cookies help sites remember things about your visit, such as a logged-in session, a preferred language or items in a basket. Alongside cookies, we also use local storage, session storage and pixel tags. They behave similarly and we treat them all the same way under this policy.
Categories we use
Strictly necessary
These keep the site running. They handle login sessions, security tokens, basic site preferences and the cookie banner choice itself. Without them you cannot log in or place a bet.
Functional
These remember preferences such as the games you favourite, your bet slip layout and choices about display options across the pokies lobby and sportsbook.
Analytics
Analytics cookies help us see how players use the site so we can fix slow pages, improve search and reduce dead ends. The data is aggregated and not used to identify individuals.
Marketing and advertising
Marketing cookies measure the performance of campaigns and let us show you offers that match how you play. These cookies are only set if you accept them on the cookie banner. Withdraw consent at any time via your account settings or by clearing the cookie.
Third party cookies
Some of the cookies on the site come from trusted third parties such as payment processors, game studios and analytics platforms. Each third party has its own privacy and cookie policies. We only work with vendors that meet our security and privacy requirements, and we limit the scope of what they can do.
Managing your choices
The cookie banner on your first visit lets you accept all cookies, reject the optional ones, or choose by category. You can revisit the banner at any time from the cookie controls in your account settings.
Browsers also let you block, delete or control cookies. The exact menu varies: Chrome puts cookie controls under Settings, Privacy and security, Cookies and other site data. Firefox, Safari and Edge each have similar menus. Bear in mind that blocking strictly necessary cookies will break basic site functions like login.
Cookie lifetimes
Session cookies disappear when you close your browser. Persistent cookies stay until they expire or you delete them. Most of our persistent cookies last no longer than 13 months, in line with European supervisory guidance. Marketing cookies expire sooner, normally within 90 days.
Do Not Track
Some browsers send a Do Not Track signal. There is no single standard for how sites should respond. Where we can, we respect Do Not Track by limiting tracking cookies for that visitor.
Updates
This policy can change as the site evolves. Updates take effect when posted on this page. The date at the bottom always reflects the most recent change.
Contact
Got a question about cookies, or about how we use your data more broadly? Email support@kingdomnz.org. The privacy policy and responsible gambling pages cover related ground.
How cookies support your account
Cookies do quiet but important work behind the scenes. The session cookie keeps you logged in as you move between the lobby, the bet slip and the cashier. A separate token keeps your bet slip in sync if you flip between a desktop browser and your phone in the same session. Display preferences such as light or dark mode, default odds format and your favourite games strip are all remembered through small persistent cookies stored on the device.
If you accept marketing cookies, we use them to measure which campaigns brought you to Kingdom Casino NZ and which offers you actually claim. The data fed back to advertising platforms is aggregated and never includes raw account details. You can revoke consent at any time and the marketing cookies clear out within a couple of days as their lifetimes expire.
Cookies and your rights
Under the New Zealand Privacy Act 2020 you have the right to know what personal information a business collects and to ask for it to be corrected. Cookies that identify you personally fall under that protection. To make a request, email support@kingdomnz.org from the email tied to your account and the team will respond within twenty working days. The wider privacy policy covers your rights in full, including how to lodge a complaint with the Office of the Privacy Commissioner if you ever feel we have got something wrong.
Pixels, beacons and similar tools
Beyond standard cookies we use a small number of pixels, web beacons and SDK calls inside our own pages and email newsletters. These help us see whether an email was opened, whether a button on a campaign landing page was clicked and whether the action led to a deposit. None of this data is sold or shared outside our own analytics platforms and the named advertising partners listed in our privacy policy.
Mobile devices and cookies
If you play on a mobile browser, cookies behave the same way they do on desktop. iOS Safari aggressively limits cross site tracking by default, while Chrome on Android offers granular controls under Settings, Privacy and security. Clearing browser data on a phone removes both cookies and saved preferences, which means you will need to log in again and any session bonuses will need to be reactivated. If your phone is shared with someone else in the household, lock the browser to your own profile and log out of Kingdom at the end of each session.
When the cookie list changes
The cookie list evolves as we add or remove site features. Material changes are surfaced through the cookie banner on your next visit so you can review and reset preferences. Smaller additions, such as a new analytics provider, are noted in this policy with the effective date below.
Working with our partners
Game studios such as Pragmatic Play, NetEnt and Evolution set their own session cookies inside the iframes that load their games into the lobby. Those cookies enable basic functions like saving your spin history during a single session and confirming that the game stream is delivering the right outcomes. Each studio publishes its own cookie policy on its website.
Need a hand reading any of this? Live chat in your account or send us a note. The team can walk you through what is set on your device and how to remove anything you do not want there. The responsible gambling page covers tools that help you control how often the site reaches out, while the close account page explains how to remove your data entirely.
This cookie policy was last updated on 1 May 2026.